In part one of this three-part blog series, we discussed the importance of establishing a safe and secure environment for ultra-high-net-worth individuals (UHNWI) and their families. We explored how this process can become complex if trust and respect are not prioritized in the client relationship. In part two, we will focus on the critical response measures that must be implemented once security systems, such as alarms and CCTV, are in place—answering the question, “What should we expect?”
With advancements in technology, both alarm and CCTV systems can now be managed through apps on your smartphone, tablet, or laptop, allowing you to monitor activity from anywhere in the world with an internet connection. However, based on our experience, it’s important to acknowledge potential challenges. With the abundance of apps on our devices, it’s easy to make errors by pressing the wrong button. Additionally, we must remain vigilant about the growing capabilities of cybercriminals, who can seamlessly hack into various systems if proper security measures are not in place.
At Focus One Group, we recognize that our clients are presented with various risk management options once security systems are installed. We also understand that our clients are not security or risk management experts, and their focus remains on their professional endeavors. It is unreasonable to expect a client to monitor their own security system effectively. Some market products may automatically notify the client in the event of an alarm trigger, but in such scenarios, should the client be responsible for contacting law enforcement? This approach places unnecessary burden on the client, which is why we offer comprehensive risk management monitoring solutions to ensure swift, professional response when needed through the Focus One Group Incident Management Center (IMC).
Focus One Group combines dedicated, purpose-built services with highly trained response personnel to deliver exceptional emergency response solutions through our Incident Management Centre (IMC). Leveraging the latest technology and a comprehensive range of services, we provide tailored protection for our Private Client Service Group. With flexible membership options, Focus One can meet a variety of needs—from basic system monitoring and live video surveillance (for residential or corporate settings) to full-scale emergency response managed by our experienced staff.
The staff at our Incident Management Centre (IMC) continuously monitor your alarm (intrusion) system to ensure all components are functioning properly and free from error codes. In the event of a system fault or failure, the IMC team will promptly notify our technical support department to arrange a service call for immediate resolution. Additionally, the IMC offers live-stream video surveillance, leveraging the AI capabilities of the installed cameras. Our technicians can create designated alarm zones for all perimeter cameras, so if an intruder enters these zones, their image will be automatically displayed on the monitor, triggering an immediate security response protocol.
Focus One Group is committed to delivering comprehensive risk management solutions that ensure the highest level of personal protection, enabling our clients to enjoy a secure, balanced, and worry-free lifestyle.
Focus One Group Residential Protective Services
Focus One Group provides scalable and customizable residential protective services for our clients. To see our additional services please visit www.focusonegroup.com – to book a security review email info@focusonegroup.com
#privateclientservices #familyoffices #stevedavies #securitryawareness #kidnapping #terrorism#familyofficecanada #familyofficenorthamerica #privatesecurity